ec3577 Privacy Policy
Your Data, Our Responsibility
We treat your personal information with the highest importance. This policy explains how ec3577 collects, uses, and protects your data.
1. Introduction and Scope
ec3577 ("we", "us", "platform") operates an online gaming service for users in Bangladesh. This privacy policy applies to our website ec3577.cam and all related services.
This policy explains how we collect your personal information, the purposes for which we use it, how long we retain it, and how we keep it secure. By using our platform, you are considered to have accepted the terms of this privacy policy.
This policy was last updated in January 2026. For any significant changes, we will notify registered users by email.
2. Information We Collect
When creating an account and using services on ec3577, we may collect the following types of information:
2.1 Identity Information
- Full name and date of birth
- National ID or passport number (for age verification)
- Address and residential details
- Email address and mobile number
2.2 Financial Information
- Mobile banking numbers (bKash, Nagad, Rocket)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Technical Information
- IP address and device type
- Browser information and operating system
- Login time, session duration, and platform usage patterns
- Information collected through cookies and similar tracking technologies
2.4 Gaming Activity Information
- Play history, bet amounts, and results
- Bonus usage and promotion participation records
- VIP level and points information
3. How We Collect Information
We collect information in a number of ways. Each method is conducted on the basis of transparent and fair principles:
3.1 Information Provided Directly
Information you provide yourself is collected directly when you fill in the registration form, go through the account verification process, make deposit or withdrawal requests, or contact the support team.
3.2 Automatically Collected Information
When you visit our website or use the platform, our servers automatically record technical information such as your IP address, browser details, and session-related data.
3.3 Through Third Parties
Necessary information may be received from payment processors (bKash, Nagad, Rocket, banks) and identity verification service providers, but only for the purpose of completing the relevant transaction.
4. Purpose of Using Information
ec3577 uses the information it collects only for specific and legitimate purposes. The main areas of use are listed below:
- Account Management: Completing the registration process, verifying identity, and keeping the account secure.
- Payment Processing: Completing deposit and withdrawal transactions securely. Our minimum deposit amount is ৳500 and the same limit applies to withdrawals.
- Customer Support: Helping resolve your inquiries, complaints, or issues. Our support team is active 24/7 via live chat in Bengali.
- Ensuring Responsible Gaming: Monitoring gaming behaviour to identify problematic patterns and intervening when necessary.
- Security and Fraud Prevention: Preventing unauthorised access, fraudulent activity, and money laundering.
- Service Improvement: Analysing user experience to improve the quality of the platform.
- Promotional Communication: Informing you about bonus offers, promotions, and important updates based on your consent.
5. Sharing Information with Third Parties
ec3577 may share information with specific third parties in limited circumstances and under strict security measures:
5.1 Payment Service Providers
The necessary financial information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions. These providers are governed by their own privacy policies.
5.2 Game Software Providers
Only technical information related to gaming activity may be shared with our software partners including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — not identity or financial information.
5.3 Legal Obligations
Information may be provided to regulatory authorities when required by court order, government regulations, or applicable law. In such cases, we will always endeavour to protect users' interests within the bounds of the law.
5.4 Service Partners
Information may be shared under contractual confidentiality terms with trusted technology partners who assist with technical infrastructure management, cybersecurity, and data analysis.
6. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to ensure smooth operation and improve user experience.
6.1 Types of Cookies
- Essential Cookies: Essential for the platform's core functionality, login sessions, and security. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect anonymous statistics to understand platform usage, which helps improve the service.
6.2 Cookie Controls
You can control or disable non-essential cookies by changing your browser settings. However, doing so may limit some of the platform's functionality.
7. Data Storage and Security
7.1 Retention Period
We retain your information only for as long as it is necessary. Even after an account is closed, certain information may be retained for a specified period for legal, audit, or regulatory reasons.
7.2 Security Measures
ec3577 has put in place industry-standard technical and organisational measures to keep your information secure:
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Two-Factor Authentication facility
- Regular security audits and vulnerability assessments
- Access controls — only authorised staff can access data
- Data backup and recovery systems
- Firewall and intrusion detection systems
8. Your Rights
As a user of ec3577, you have the following rights:
8.1 Right to Access Information
You may request at any time to know what information we hold about you. We will provide a copy within a reasonable time.
8.2 Right to Correct Information
If there is any incorrect or incomplete information in your account, you may request that it be corrected.
8.3 Right to Delete Information
Beyond legal obligations, you may request the deletion of certain information. Requests to close an account are also accepted.
8.4 Right to Withdraw from Marketing Communications
You may request to stop receiving promotional emails or messages at any time. To do so, contact our support team or use the "Unsubscribe" link at the bottom of any email.
8.5 How to Submit a Request
To exercise any of the above rights, contact our support team via live chat or email: [email protected]. We will respond to your request as promptly as possible.
9. Privacy of Minors
ec3577 strictly provides services only to users aged 21 and above. We never knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the relevant account.
10. Policy Changes
We may update this privacy policy from time to time. When changes are made:
- The update date on this page will be changed.
- Registered users will be notified by email for significant changes.
- Continued use of the platform after any changes will be considered acceptance of the new policy.
We encourage you to review this page regularly so that you stay informed about the latest updates.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Our team will verify your identity and respond to your request as quickly as possible. Your privacy is always our priority.